Often runners are forced to speed up to deliver orders on time
As e-commerce and delivery businesses flourished during the Covid-19 pandemic, the number of bicycle accidents in the United Arab Emirates has also increased.
Authorities have expressed concern over the well-being of delivery people and the growing number of deaths. Most of the bikers who work in the freight or food delivery industry come from Asian and African countries and are unfamiliar with UAE traffic and safety rules, senior officials from the UAE Police Department said. traffic in Dubai, Ajman and Sharjah.
They reiterated that the pandemic lockdown, which has forced residents to stay indoors, has seen a surge in online orders for the delivery of food, groceries, medicine and more. goods.
Lt. Col. Mohammed Alai Al Naqbi, director of the traffic and patrol department at the Sharjah Police General Command, said that the intensification of traffic awareness for motorcyclists and the imposition of stricter penalties can reduce bicycle-related road accidents.
To further counter accidents, police deployed traffic patrols on interior and exterior roads to monitor reckless drivers. The most common offense among motorcyclists is failure to follow the lane, punishable by a fine of Dh 500, Al Naqbi said.
Lt. Col. Saif Abdullah Al Falasi, director of Ajman’s traffic and police patrol department, stressed that traffic awareness for delivery people is crucial.
This is why the Traffic and Patrol Service has launched several awareness campaigns among motorcyclists, especially those working in restaurants and commercial enterprises. The campaigns focus on spreading a culture of road safety.
Divisional Engineer General Mohammed Saif Al Zaffin, deputy commander-in-chief of operational affairs at the Dubai Police Force and chairman of the Federal Traffic Council, said authorities recently confiscated offenders’ vehicles as a preventive measure. The goal is to save their lives and the lives of others.
Al Zaffin urged motorists to drive carefully, reduce their speed, keep a safe distance between vehicles and pay attention to the road.
An official from the Bur Dubai Police Station said a recent campaign in the area of jurisdiction resulted in the seizure of 108 bicycles from motorists who did not obey traffic laws.
The official said the campaign’s aim is to monitor road safety, reduce the number of fatalities, safeguard the property and safety of road users, and monitor traffic violations.
The efforts of RTAs
The Dubai Roads and Transport Authority (RTA) has issued regulations based on international standards to protect delivery people and cyclists.
An RTA official said the transport authority has launched training courses covering the rules of the road, maps of the roads in Dubai and how to react in the event of a traffic accident. Under RTA guidelines, delivery companies are required to enroll their employees in these courses.
Special lanes for motorcyclists
Several motorists Khaleej weather spoke of asking the authorities to allocate special lanes for delivery men and motorcyclists.
Atif Al Hanoory said that many bicycle riders are unaware of the traffic accidents they cause and the dangers they pose to others.
Another motorist, Mutaz Al Kahtim, said he felt nervous when he saw a delivery bicycle heading for his vehicle.
“They need more training because they make mistakes due to lack of experience as they are mostly new to the country,” he said. “They drive recklessly at high speed, pass on the right and drive in the expressway, which puts them in danger.”
Arham Khan, a cyclist working at a popular food delivery company, said he first encountered difficulties when he started working because he did not know the roads and streets.
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Although he uses GPS to navigate, the app is sometimes inaccurate, forcing him to call customers and be on the phone while driving.
He added that the work is risky, but that he has to do it because the company pays him Dh 6 per order, not counting the tips he receives from nice customers. In one day, he earns between 100 and 200 Dh.
Why runners speed up
Ismaeel, a runner at the same food delivery company, said delivery people sometimes have no choice but to speed up as customers get angry and yell at them for delivering meals late.
This prompts bikers to roam the streets to follow orders and arrive on time.
“Reaching the location quickly would allow time to deliver as many orders as possible per day to earn more money,” he said.
Negasi Abel, another delivery man, said he regretted learning of his colleague’s death after a traffic accident on 23 November in Sharjah Industrial Zone 15 on his way to deliver food. .
The customer had urged him to get to the location quickly, and he got so nervous that he crashed into the truck in front of him.